Fraud Fighters

Sometimes Attack Is Your Best Fraud Defence Strategy: The Insurance Industry’s 5 Rings of Fraud Protection!

Fraud training protection courses

Designed for: Insurance professionals
Producer: Rudolf Frei
Delivery: Self-guided learning, virtual delivery

Course I

Online Fraud Protection Course: Fraud Protection 1/2: Strategic Risk Framework

Designed for: Insurance professionals – new fraud investigators or insurance claims persons, or those with no formal training in the past
Duration: 90 minutes in total
Delivery: Self-guided learning, virtual delivery
Level: Beginner to intermediate

Key Course Contents
Module 1 – Overview: Welcome to Your Course
Module 2 – First Ring of Protection: Fraud Charter
Module 3 – Second Ring: Regulatory Regime
Module 4 – Third Ring: Insurer’s Commitment
Module 5 – Conclusion
Module 6 – Bonus

Course II

Online Fraud Protection Course: Fraud Protection 2/2: Practical Management

Designed for: Insurance professionals – new fraud investigators or insurance claims persons, or those with no formal training in the past
Producer: Rudolf Frei
Duration: 90 minutes in total
Delivery: Self-guided learning, virtual delivery
Level: Intermediate to advanced

Key Course Contents
Module 1 – Overview: Welcome to Your Course
Module 2 – Fourth Ring: Sophisticated Predictive Fraud Analytics Software
Module 3 – Fifth Ring: Robust Fraud Management Process
Module 4 – Conclusions
Module 5 – Certification
Module 6 – Bonus: Video Slip and Fall Scam

Course III

Fraud Risks Control Framework & Management Process Training – For Auditors

Designed for: Insurance professionals, auditors
Presenter: Rudolf Frei
Duration: 2 sessions, each 4 hours long
Delivery: Moderated and highly interactive learning format, virtual delivery, in English

Key Course Aims
By the end of Session 1, participants will be able to:

  1. Understand and apply the mechanisms for effective fraud management processes in the life and non-life industries
  2. Identify the key suites of leading predictive fraud detection and prevention analytics software solutions
  3. Gauge the extent of fraud losses and savings potential through robust fraud protection processes in the life and non-life industries
  4. Acquire practical anti-fraud knowledge through real case studies
  5. Ask audit interviewees effective questions concerning the robustness of fraud detection and prevention processes

By the end of Session 2, participants will be able to:

  1. Read and interpret basic fraud performance charts in life and non-life claims handling processes
  2. Identify the key drivers for optimising the outcome of detection and prevention measures in fighting fraud
  3. Gauge the potential amount of fraud savings compared to best practice
  4. Understand the mechanism and outcome variations in the fraud risk control framework through real case studies
  5. Ask audit interviewees effective questions concerning the robustness of fraud mitigation

Course IV

Fraud Risks Control Framework & Management Process Training

Designed for: Insurance professionals – (motor) claims handlers and fraud investigators, special investigation unit
Presenter: Rudolf Frei
Duration: 4 sessions, each 2 hours long, with short breaks
Delivery: Moderated and highly interactive learning format, virtual delivery

Key Course Contents

SESSION 1 SESSION 2 SESSION 3 SESSION 4
Fraud Threat Fraud Savings Reading of Fraud Charts Fraud Risks Control Framework
Fraud Losses SIU Characteristics Key Fraud Performance Indicators Fraud Management Policy
Types of Fraud Predictive Fraud Analytics Avoid Unnecessary Delays International Benchmarking
Fraud Fighting Strategy Fraud Charter Scrutiny of Repair shops Adaptation in Process and Technologies
Case Studies

testimonials:

Thank you for your support to my local teams. I am sure your sharing and training will give Sompo a heads up in our journey of being a more vigilant Anti-Fraud company. The 4 sessions of training with you were truly remarkable and in-depth, equipping the handlers with the basics, fundamentals and intermediate overview of Fraud.
Head of Motor Claims Transformation, Singapore & South East Asia, 2020

Course V

Fraud Risks Control Framework & Reading Fraud Performance Charts

Designed for: Insurance professionals – members of the board and audit and fraud risk control committees, with setup and case scenarios
Presenter: Rudolf Frei
Duration: 2 sessions, each 2 hours long, with short breaks
Delivery: Moderated and highly interactive learning format, virtual delivery

Key Course Contents

SESSION 1 SESSION 2
Reading of Fraud Charts Fraud Risks Control Framework
Key Fraud Performance Indicators Fraud Management Policy
Code of Ethics & Whistleblower Policy International Benchmarking
Fraud Charter Scrutiny of Repair shops Fraud Deterrence Policy
Case Scenarios

The Fraud Risks Control Framework